Faqs
HOW DO I KNOW WHICH SIZE IS BEST FOR ME?
Size guides are available for all clothing and shoes. You can find them on the product detail pages under the Choose Size drop down menu.
WHAT WILL IT COST ME TO MAKE A RETURN OR EXCHANGE?
Your order will arrive with a prepaid shipping label, which can be used to return the merchandise at no additional costs. Post your return package at any UK Post Office. For items that were bought online and collected in store, please call Customer Services on 0800 358 0598 to obtain a pre-paid return label.
Shipping and Delivery: Free Shipping on all orders.
We offer up to 4 shipping methods for online orders in the UK: (1) Free Delivery, (2) Standard Delivery, (3) Express Delivery and (4) Next-Day Delivery. The products will be delivered within 30 days from when we confirm your order.
WHAT IS KLARNA?
Klarna is a global payment solutions company that provides customers with a simpler and seamless buying experience. If Klarna is available as a payment option in your country, it will show up as an option at checkout. Choose the Klarna payment option that works best for you and accept the terms. You will know in seconds if you are approved by Klarna and can complete your purchase. The order amount will be added to your Klarna monthly statement. Klarna is an independent payment company and the determination whether your order can be placed with Klarna's payment options is at Klarna’s discretion. Manage your Karna account and learn more at Klarna.com.
WHAT PAYMENT METHODS CAN I USE?
American Express
Visa
MasterCard
Maestro
PayPal
Klarna
DO YOU SHIP ORDERS TO MULTIPLE ADDRESSES?
We currently do not ship orders to multiple addresses. Please place separate orders for each shipping address.